JOB DESCRIPTIONS

Honey Nest is the premier Digital Marketing Agency for Franchise Concepts and Service-based businesses.. We were founded by an Entrepreneur who worked in countless agencies that didn’t get marketing and didn’t specialize in Facebook Ads – and had enough! He figured it out on his own, and we are now on a mission to bring these skills and capabilities to the leading franchise brands and businesses alike. We specialize in consumer service brands in the health, wellness, and fitness industries.

REQUIREMENTS

You have achieved success as an appointment scheduler/SDR in a fast-paced environment or have worked in some form of fitness/health-related concept to schedule people into their first visit. This is not your first rodeo. You have strong communication skills and a strong English natural accent organic conversations with prospects in the U.S.

You have a strong desire to help others succeed and hit their personal goals through fitness and health, and you are solution-oriented, not problem-oriented.

You operate with a high degree of attention to detail. You're fairly analytical with your conversations and have a strong drive to master or be the best at what you are tasked with. You have a temperament that allows you to work with multiple personalities while maintaining a professional, enthusiastic, and positive demeanor.

You are proactive with leadership and take ownership of an account, rather than having reactive service.

RESPONSIBILITIES:

Smile and Dial (80% of Work)

You will be responsible for communicating through text, email, and phone with the assistance of AI to do a lot of the heavy lifting for SMS. Calls will range from: new clients re-engaging stale clients, appointment confirmations, reschedules, all for the greater good of getting prospects into their first session, class, or consult. Primarily working with fitness concepts, we have some one-off concepts which you'll be fully trained on in similar realms (i.e., med spas (rarely), or recovery concepts).

We use tools ranging from Hot Prospector, AirTable, and HighLevel, and Slack for communications.

Team Meetings (15% of The Week):

Collaborate with the team to brainstorm and troubleshoot opportunities.

Meet with the team for major updates and for coaching opportunities.

Client Updates (2-5% of The Week)

As you are scheduling first-class appointments for our clients, we use AI to summarize the transcript and send a rolled-up message out to our clients. You'll then be responsible for relaying any additional details or modifying the messages.

QUALIFICATIONS:

Must have at least 12+ months of experience in call scheduling sales or a similar vertical (i.e., scheduling for gyms)

Be capable in Google products (Gmail & Calendar)

Must love helping people succeed & break past limiting beliefs

Display critical thinking and problem-solving skills

Goal-oriented with a positive attitude and high energy

Ability to perform well with or without detailed directions. Proactivity is huge in this role in the company and is embedded in our culture.

Leader spirit with a figure-it-out attitude

Goal-oriented with a positive perspective and a deep desire to achieve for our clients

Deliver high-quality work with extreme attention to detail

Must be highly ethical and have a strong work ethic, we work with integrity

Must be able to work autonomously and within a team environment. This is a fully remote position. If you can’t manage your time effectively, you cannot succeed here.

Must be a Core Value fit (Core Values listed below):

-We Win Together

-Ambitiously Successful

-Disciplined Integrity

-Data Driven

-We Own What's Ours

Bonus Desirable Experience:

- Experience working in fitness or agency scheduling.

- HighLevel (CRM)

- Slack & Google Meet

- Experience in sales is desired, but coaching will be provided https://sdr.honeynest.co/ (This page)

All other inquiries will be disqualified. Compensation will depend on experience - Compensation is base + commission (per showed appointment)